Privacy Policy

Thank you for using Investigators' signing services. We are committed to protecting your privacy and ensuring the security of your personal information. Please carefully read this privacy policy before using our application.

1. Information We Collect

To assist enterprises in managing signing and face-to-face signing processes, we collect and process the following types of information:

• Enterprise User Information: Enterprise users need to provide basic company details, such as company name, contact address, contact person, phone number, etc., to create and manage the enterprise account.
• Customer Information: Users are required to provide personal details such as name, identification number, contact information, job details, and address.
• Face-to-Face Signing Information: During the face-to-face signing process, we will collect customer signatures, photos, and other necessary identity verification data.
• Electronic Signatures: Customers will use electronic signatures to confirm agreements during the signing process.
• Device Information: This includes device model, operating system version, IP address, etc., to ensure account uniqueness and prevent fraud.

2. How We Use Your Information

The personal information we collect will be used for the following purposes:

• Identity Verification: During the signing and face-to-face process, we use customer-provided identification, photos, and electronic signatures for identity verification.
• Contract Management: Based on customer information, we create, manage, and store contracts to ensure compliance and transparency in the signing process.
• Face-to-Face Appointment and Confirmation: We will use customer face-to-face signing information to schedule appointments and confirm contract signing through electronic signatures.
• Customer Service and Communication: We will use customer information to follow up on progress, communicate, and provide necessary services.

3. Data Security and Privacy Protection

We take the privacy and security of your personal information very seriously and implement stringent technical and organizational measures to ensure its protection:

• Encryption Protection: All sensitive information, such as customer details and signed contracts, will be protected during transmission using encryption.
• Access Control: Only authorized enterprise users and staff can access and manage customer information.
• Data Storage: Your personal information will only be used for the purposes above and stored in compliance with applicable laws and regulations. All signed documents will be stored in the app for easy access and management.

4. Third-Party Sharing

We are committed to not selling, renting, or sharing your personal information with any third party, unless:

• Legal Requirements: We are required to disclose your personal information in accordance with legal, regulatory, or court orders.
• Service Providers: We may share information with third-party service providers (such as technology support, data storage) who assist in providing our services. However, they will only be permitted to use the information according to our instructions and are bound by privacy protection rules.

5. Your Rights

As the data subject, you have the following rights:

• Access and Modification: You may access, update, or correct your personal information at any time.
• Withdraw Consent: You may withdraw your consent for the collection and processing of your personal information at any time. However, withdrawing consent may affect your ability to continue using our services.
• Data Deletion: You may request the deletion of your personal information. We will delete your data within a reasonable time frame, in accordance with the law, but please note that deleting data may impact your use of certain features.

6. Applicable Law

This Privacy Policy is governed by and construed in accordance with the laws of the Philippines. We will make necessary adjustments and updates to comply with local privacy regulations and ensure your information is adequately protected.

7. Face-to-Face Signing

During the face-to-face signing process, customers agree to provide personal information and sign necessary documents. After signing, all information and contracts will be automatically archived in the app for enterprise users to conveniently view and manage. All signed documents will be confirmed with an electronic signature, ensuring a paperless and compliant process.

8. Children's Privacy

Our services are only available to individuals aged 18 and above. We do not knowingly collect personal information from children under the age of 18. If we discover that a minor (under 18 years old) has submitted personal information, we will immediately delete the data and suspend their account.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us using the following methods:

• Email: girliegalisana@ppesolink.com
• Customer Service Phone: 09510767671

10. Agreement to Terms

By using our application and providing personal information, you consent to the collection, use, and storage of your personal information in accordance with this Privacy Policy. If you do not agree to these terms, please do not use our services.